Privacy Policy

1) Information we collect

We collect information in a few ways:

• Information you provide (e.g., your name, email, phone number, association name, property address, and message content).
• Basic usage data that may be collected by our website hosting and security providers (e.g., IP address, device/browser type, pages viewed, timestamps).
• Cookies or similar technologies (see “Cookies” below), where applicable.

2) How we use information

We use information to:

• Respond to requests for proposals, document requests, and general inquiries.
• Provide customer support and communicate about next steps.
• Maintain site security, prevent abuse, and troubleshoot technical issues.
• Improve our website content and user experience.

3) Cookies and similar technologies

Cookies are small files stored on your device that help websites function and (in some cases) measure performance.

• Essential cookies may be used to enable core site features, security, and load balancing.
• Analytics cookies may be used if analytics is enabled to understand how visitors use our website.

You can usually control cookies through your browser settings. Disabling cookies may affect how some websites function.

4) Third-party services

Our website may rely on third-party service providers for hosting, content delivery, security monitoring, email, and similar operational purposes. These providers may process limited technical data (like IP address and request logs) as part of providing their services.

We do not sell your personal information.

5) Contact forms and email submissions

When you use our contact or request forms, your browser may open your email client to send the information to us. In that case, your email provider may also process the contents of your message according to its own privacy policy.

Please avoid sending sensitive personal information (such as Social Security numbers) through website forms or unencrypted email.

6) Data retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy (for example, responding to your inquiry, maintaining records, or meeting legal obligations).

7) Your rights and choices

Depending on your location and applicable laws, you may have rights to request access to, correction of, or deletion of certain personal information. You may also object to or request limitations on certain processing.

To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

8) Updates to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

9) Contact us

Questions about this Privacy Policy or how we handle information?

This page is provided for general informational purposes and is not legal advice.